Shipping Policy
Last updated: September 2, 2026
We work to get your Valress order to you as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days.
During holidays, promotions, or periods of high order volume, processing may take longer.
Delivery Times
| Country | Estimated Delivery |
|---|---|
| 🇺🇸 United States | 6–9 business days |
| 🇬🇧 United Kingdom | 6–9 business days |
| 🇨🇦 Canada | 7–10 business days |
| 🇦🇺 Australia | 8–12 business days |
| 🇳🇿 New Zealand | 6–10 business days |
Delivery times are estimates and are not guaranteed.
Delays can occur because of customs, weather, carrier disruptions, holidays, or circumstances outside our control.
Order Tracking
When tracking is available, you will receive tracking information by email after your order ships.
Tracking information may take some time to update after shipment.
Incorrect Shipping Address
Please carefully check your shipping address before completing your order.
If you need to change your address, contact us within 24 hours of placing your order.
We cannot guarantee address changes after an order has been processed or shipped.
Lost or Delayed Packages
If your package is significantly delayed or marked as delivered but cannot be located, contact:
We will help investigate the issue with the shipping carrier.
Shipping Countries
Valress currently ships to:
- United States
- United Kingdom
- Canada
- Australia
- New Zealand
Shipping availability may vary depending on the product.